Insurance Assistance for Property Damage in Raleigh, NC
When water, fire, mold, or storms impact your home or business, navigating insurance shouldn’t add to the stress. 911 Restoration of Raleigh helps you handle your claim from start to finish so you can focus on getting life back to normal. Our friendly team explains your coverage in plain English, documents damages precisely, and coordinates directly with your carrier while our technicians restore your property.
We Work With All Major Insurance Providers
Whether you’re insured through a national carrier or a regional provider, we’ll help you move your claim forward quickly. We offer direct insurance billing and provide the detailed documentation adjusters need to approve covered work.
How We Make Your Claim Easier
- Free Visual Inspection* for property owners to assess damage and advise next steps.
- Coverage Guidance so you understand deductibles, exclusions, and what’s typically covered.
- Photo & Video Documentation of all affected areas, materials, and contents.
- Itemized, Xactimate-Style Estimates accepted by most insurance companies.
- Direct Carrier Coordination with adjusters and desk reviewers to keep your file moving.
- Supplement Management if hidden damage is uncovered during repairs.
- Billing Support so invoices, statements, and lien releases are handled correctly.
*Free visual inspection applies to property owners and is intended to provide a high-level overview. A written estimate and/or third-party testing may be recommended depending on the situation.
Claims We Help With
- Burst or leaking pipes, appliance leaks, roof leaks, and flooding
- Fire, smoke, and soot damage
- Mold growth from humidity or prior water events
- Sewage backups and sanitation
- Storm and wind damage
- Commercial losses across offices, retail, hospitality, and more
What to Do Before You File
- Protect people first. If unsafe, step outside and call for help.
- Stop the source (shut off water or power) if it’s safe to do so.
- Document everything—take wide and close-up photos and short videos.
- Save affected items and do not discard materials until your adjuster approves.
- Call us so we can begin mitigation and help you open your claim.
Frequently Asked Questions
Do you bill my insurance directly?
Yes. We can bill covered mitigation and restoration services directly to your carrier and provide all required documentation.
Do I have to pay my deductible?
Most policies require a deductible. We’ll clearly explain when it applies and how it’s collected.
My claim was denied—can you still help?
We can review the denial, provide additional documentation if appropriate, and give you a clear path to restore your property.
Will starting cleanup hurt my claim?
No—policies generally require that you mitigate further damage. We document every step so your adjuster can see exactly what was necessary.
Why Raleigh Trusts 911 Restoration
- Local team that understands Raleigh’s homes, codes, and weather patterns.
- Compassionate service aligned with our Fresh Start philosophy.
- Certified technicians using professional equipment and proven methods.
- Clear communication with updates you can count on from first call to final walkthrough.
Start your claim with confidence. Contact 911 Restoration of Raleigh for immediate help with insurance and restoration.